web Maintenance & Support

With a little help from my friends

While support is not compulsory, it is highly recommend and allows us a more efficient service than ad hoc requests. We will continue to provide ad hoc support as we have always done, but there will be a minimum 30 min charge from Feb 15, 2022 if you are not on a support plan.

Have you just paid for your annual hosting with us?
We will  refund your existing hosting on a pro-rata basis when you sign up for one of the maintenance plans.

Essential

We've got your basics covered
$ 69 Monthly + GST
  • Web hosting on private server
  • Regular software updates* & backups
  • Post update testing
  • Anti-spam protection
  • Premium licence access*
  • SSL Certificate

Extended

All Essentials with some extras
$ 179 Monthly + GST
  • Web hosting on private server
  • Regular software updates* & backups
  • Post update testing
  • Anti-spam protection
  • Premium licence access*
  • SSL Certificate
  •  
  • 1h of any changes, updates, or troubleshooting
  • 1h of general support

Premium

Extended + Bells and Whistles
$ 390 Monthly + GST
  • Web hosting on private server
  • Regular software updates* & backups
  • Post update testing
  • Anti-spam protection
  • Premium licence access*
  • SSL Certificate
  •  
  • Up to 20 support requests per month



Web + Everything

Keeping everything in one place
Custom Monthly + GST
  • Web hosting on private server
  • Regular software updates* & backups
  • Post update testing
  • Anti-spam protection
  • Premium licence access*
  • SSL Certificate
  •  
  • Marketing support for your business



Domain Names + Hosting

Every website requires a domain name and web hosting. We offer these services to our clients at minimal cost. Our Web Server is located in Adelaide. It’s win-win. You get quality, discounted services and we can ensure you’re on a quality host, with quality support and we don’t need to spend hours on hold trying to explain things to people in other countries.

CMS Platforms

We work with the two leading Content Management Systems  in the world – Joomla! and WordPress. If you ask 4 specialists which one is better, you will get 5 opinions. That’s why we look at each project individually and make a decision which one to go with depending on a range of criteria. If you have a preferred platform, let us know.

Support

You will never need to submit a support ticket. Ever. 

Just call us (or send an email) and we will help you out.

We keep things simple and personal. So you will always be dealing with the same small team of people who know their stuff.